How Can We Help You?
Find answers to common questions about loans, eligibility, and partnerships. Our comprehensive FAQ aims to provide instant solutions.
What documents are required to apply for a personal loan?
You can check your loan eligibility by navigating to the ‘Check Eligibility’ button on any loan category card and providing a few details. Our system will instantly assess your eligibility based on your financial profile and the lender’s criteria.
How long does the loan application process take?
The required documents vary by loan type and lender. Generally, you will need identity proof, address proof, income documents (salary slips/bank statements), and relevant property or business documents for specific loans. A detailed list will be provided during the application process..
Can I apply for multiple loans simultaneously?
Loan approval times vary depending on the loan type and the completeness of your documentation. Personal loans can be approved in as little as 24-48 hours, while home loans might take a few days to a week. We strive to expedite the process as much as possible.
Who is eligible to use LoansCafe to apply for a loan?
In general, Indian citizens between the ages of 21 and 60 (or at loan maturity age, depending on the lender) are eligible to apply. You should be able to meet the lender’s debt-to-income requirements, have a steady income (whether self-employed or salaried), and have a good credit history. For instance, a lot of lenders demand that applicants be Indian citizens, have steady work or business, and meet certain requirements regarding minimum age and work/business experience.
What is the minimum age to apply?
The minimum age at application is typically around 21, and the maximum age at loan maturity is typically 60 years old (or retirement age) for salaried applicants, though specifics vary by lender.
Does eligibility require a minimum monthly income?
In agreement. One of the main requirements for eligibility is a steady income. Depending on location, employer, and loan amount, many lenders require a minimum net monthly income for salaried individuals (e.g., ₹ 20,000 to ₹ 25,000 in smaller cities, higher in metro areas). Requirements for self-employed applicants are frequently outlined in terms of documented income, annual turnover or profit, and business vintage.
How can I join LoansCafe as a partner?
You must fill out our Partner Application form on the website with your basic information in order to join LoansCafe as a partner. Once your submission has been received and reviewed, our Partnerships team will contact you to discuss the necessary next steps, which usually include technical integration planning, contract signing, and document verification.
Q2. Based on what standards do you choose partners?
Your company’s legal status and registration, your ability to find and handle clients, your technological prowess (for platform or API integration), your adherence to lending regulations, and your alignment with our service standards are all factors that we consider when choosing partners. (Bank-partnership programs and fintech use similar frameworks.)
What support will LoansCafe provide during onboarding?
A dedicated Partner Success Manager will help you navigate the process. Until you’re completely live, you’ll get documentation, live or recorded training sessions, a technical sandbox for testing, and continuous communication.
What kind of technical support is available if I face issues?
Email and ticket-based support with a specified SLA, access to our development team for complicated problems, recurring review calls, and integration health monitoring are all examples of technical support. You can report high-priority issues to a specific engineering liaison.
How will I get status updates on my application?
Following submission, you will receive the following important status updates: “Application submitted,” “Under verification,” “Sanctioned,” and “Disbursed”. Updates are sent by SMS or email. To check the status, you can also sign into your LoansCafe account, if you have one.
How do I know if a lender partner is genuine via LoansCafe?
LoansCafe makes the proper disclosures and collaborates with banks and registered NBFCs (licensed financial institutions). You will receive a formal sanction letter from the lender (not just LoansCafe) prior to sanction. Verify the lender’s name, approved amount, tenure, interest rate, and any applicable fees at all times.
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